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Title:
Customer Relationship Management : Concept and cases
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Author:
Rai, Alok Kumar
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Call No:
658.812 RAI
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Publisher:
PHI Learning
,
India
,
2013
Detail
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Title:
Managing customer value : one stage at a time
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Author:
Soman, Dilip. ; N-Marandi, Sara
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Call No:
658.812 SOM
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Publisher:
World Scientific
,
Not Available
,
2010
Detail
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Title:
Customer relationship management
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Author:
Peelen, Ed.
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Call No:
658.812 PEE
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Publisher:
Pearson
,
Newyork
,
1988
Detail
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Title:
Customer Relationship Management : Business of Plastic Money
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|
Author:
Kumar, Deepti
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Call No:
658.8 KUM
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Publisher:
Viva Books
,
India
,
2014
Detail
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Catalogue
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Books
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Periodicals
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Newspapers
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Publications
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Research Papers
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