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Title:
Customer Service : Career Success Through Customer Loyalty
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Author:
Timm, Paul R.
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Call No:
658.812 TIM
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Publisher:
Pearson Always Lerninig
,
Boston
,
2008
Detail
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Title:
Customer Relationship Management Essentials
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|
Author:
Gosney, John W.
|
|
Call No:
658.81202854678 GOS
|
|
Publisher:
PHI Learning
,
India
,
2000
Detail
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|
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Title:
Customer Relationship Management : Concept and cases
|
|
Author:
Rai, Alok Kumar
|
|
Call No:
658.812 RAI
|
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Publisher:
PHI Learning
,
India
,
2013
Detail
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|
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Title:
Sellings managing customer relationships
|
|
Author:
Rix, Peter
|
|
Call No:
658.850711 RIX
|
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Publisher:
McGraw-Hill Irwin
,
USA
,
2011
Detail
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|
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Title:
Managing customer value : one stage at a time
|
|
Author:
Soman, Dilip. ; N-Marandi, Sara
|
|
Call No:
658.812 SOM
|
|
Publisher:
World Scientific
,
Not Available
,
2010
Detail
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|
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Title:
Customer relationship management
|
|
Author:
Peelen, Ed.
|
|
Call No:
658.812 PEE
|
|
Publisher:
Pearson
,
Newyork
,
1988
Detail
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|
|
Title:
Customer Relationship Management : Business of Plastic Money
|
|
Author:
Kumar, Deepti
|
|
Call No:
658.8 KUM
|
|
Publisher:
Viva Books
,
India
,
2014
Detail
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Catalogue
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Books
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Periodicals
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Newspapers
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Publications
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Research Papers
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